J. Crew names new Chief Customer Officer
4 monthes ago - By Fashion United
J.Crew Group, Inc. has announced that it has named Billy May their new chief customer officer for the J.Crew Brand, effective July 15. As chief customer officer, he will lead customer-facing aspects of the business and be responsible for advancing J.Crew's digital transformation across marketing, loyalty, stores, and ecommerce. May will report to Michael J.
Nicholson, interim chief executive officer.
"Billy's significant industry experience across a range of well-known consumer brands, and his track record of innovative leadership in omni-channel marketing will elevate customer engagement...
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J. Crew Names Billy May Chief Customer Officer
4 monthes ago - By WWD
J. Crew Group Inc. has named Billy May chief customer officer for the J. Crew brand.
It's a new spot in the organization and crucial to the company's efforts to restore the J. Crew brand back to profitability and get customers more engaged with the label, as they once were.
As reported, the company is seeking to launch a Madewell initial public offering, possibly in the second half of this year, to satisfy debt holders and give a new lease on life to the troubled J. Crew brand. An IPO would also pay a return to the company's private equity backers, TPG Capital and Leonard Green & Partners...
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