• Nearly Half of Global Consumers Unhappy With Online Shopping Experience

    11 monthes ago - By WWD

    In a broad-based study of retailers and consumers across the globe, researchers at Pitney Bowes found that 70 percent of online shoppers have made a cross-border transaction while 40 percent of consumers polled said “shop online, pick up in store” is regularly practiced - which compares to 28 percent in last year's report.
    Regarding online holiday shopping, nearly half of consumers said the overall experience did not meet their expectations and was fraught with a variety of issues. Authors of the Pitney Bowes Global E-commerce Study said “retailers still have a long way to go toward...
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  • Three top tips for cross-border success

    Three top tips for cross-border success

    11 monthes ago - By Drapers

    Speaking at today's Drapers Fashion Forum in London, Georges Berzgal, vice-president and managing director of global ecommerce EMEA at Pitney Bowes, outlined how retailers can achieve cross-border success and tap into consumers' top priorities.
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